Get an Experienced Account Manager to Oversee Your Business Development Needs
One of the best decisions you can make for your business is outsourcing account management. This cost-effective solution will not only eliminate the need to overproduce sales teams, but will allow you to prioritize other areas of your business.
Internal sales teams often have limited resources; therefore, they are forced to restrict their attention on a number of accounts. The importance of account management cannot be disregarded, especially for businesses where lead generation is a driving factor for growth and success. In many cases, small accounts receive little-to-no contact, which results in a weakened relationship. This is a clear indication of poor customer service and can cause the client to cancel or stop future sales.
The highly-trained and qualified account managers at BizDev Communications ensure all communication between clients is ongoing. They work to implement marketing strategies to produce both inbound and outbound sales for your business. Our account managers have a systematic approach for generating leads and turning them into actual clients. They communicate with current and prospective clients while retaining comprehensive knowledge of your business, so you can rest assured knowing all information conveyed is accurate.
Benefits of Outsourcing Account Management
- Current and potential clients receive continuous communication
- Relationships are built and managed to drive business development and growth
- We act as an extension for your business, rather than a separate entity
- All clients and leads will receive unmatched customer service — every time
- Our campaigns are designed to strengthen your brand and create awareness
Account Management Strategies
After digital marketing strategies have been implemented, such as our email campaigns, our team will close the deal with interested parties. Upon generating strategic campaigns, our account managers will take the time to follow up with clients, both current and potential, to ensure they feel valued. Clients want to know their company cares about their success too, which is why our team will maintain ongoing communication with them. Maintaining steady communication also allows our account managers to address any questions and concerns clients may have.
Once we determine the quality of a lead, our account managers will book appointments as the next step in securing potential clients. With digital communication being a convenient form of contact, our team will send email notifications to each client to confirm their appointment. Real-time technology allows the entire appointment process to be conducted seamlessly. Outsourcing your account management will ensure every potential client is valued and actively addressed.
An important part of account management is relationship building, a skill that our exceptional team members possess. Whether we receive inbound or outbound sales, securing a relationship with current and potential clients is undoubtedly one of the most significant aspects of business development. Your top clients are what make up a bulk of your revenue, which is why our team focuses on investing the necessary amount of time on building lasting relationships. An integral part of relationship management is building trust. Once we have that, we can conduct long-term strategic planning for the further growth of your business.
At BizDev Communications, we believe effective account management and experienced sales professionals are enormous incentives for your customer base. Our team will successfully develop strategies to spot revenue and generate opportunities. Contact us today to learn more!